Terms of service

Terms & Conditions

These Terms and Conditions govern your use of the Luna & Co Jewellery website and the purchase of products from our online store. By accessing our website and placing an order, you agree to comply with these terms.

If you do not agree with these terms, please do not use our website,

General Information

This website is operated by Luna & Co Jewellery. Throughout the site, the terms “we”, “us”, and “our” refer to Luna & Co Jewellery.We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time by posting updates on this page.

Online Store Terms

By using this website, you confirm that:

You are at least the age of majority in your country or state of residence
You will not use our products for any illegal or unauthorised purpose
You will not violate any laws in your jurisdiction when using this website

Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that colours displayed on your screen will exactly match the physical product.All product descriptions and prices are subject to change without notice.We reserve the right to discontinue any product at any time.

Pricing & Payments

All prices displayed on our website are listed in AUD (Australian Dollars) unless otherwise stated.Payments are securely processed through our approved payment providers available on the Shopify platform.We reserve the right to refuse or cancel any order if fraudulent or unauthorised activity is suspected

Orders

Once an order is placed, you will receive a confirmation email. Luna & Co Jewellery reserves the right to refuse or cancel orders if:

The product becomes unavailable
Payment cannot be processed
We suspect fraudulent activity

If an order is cancelled, any payment made will be refunded.

Shipping

Shipping times and delivery estimates are provided as guidelines only. Luna & Co Jewellery is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances once the order has been dispatched.

Returns & Refunds

Our Returns & Refund Policy outlines the conditions under which items may be returned or refunded.Please refer to our Returns & Refund Policy page for full details.

Intellectual Property

All content on this website, including but not limited to:

images
logos
designs
product descriptions
branding

are the intellectual property of Luna & Co Jewellery and may not be reproduced, copied, or distributed without permission.