Shipping policy

Shipping Policy

At Luna & Co Jewellery, we are committed to delivering your order safely and efficiently. Please review the information below regarding our shipping process.

Order Processing

All orders are processed within 1–2 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking details where applicable.

Shipping Timeframes

Estimated delivery times depend on your location and the shipping method selected at checkout.

Australia

Standard Shipping: 3–7 business days

Delivery times may vary depending on your location and the courier service.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping option selected.

From time to time, Luna & Co Jewellery may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Delays

While we aim to deliver orders within the estimated timeframes, delivery times are not guaranteed and may be affected by factors outside our control, including: